I have been dealing with Chuck and his employees at Arctic Spa for the past two years. I always receive a friendly smile and they know me when I walk in the door.

We do not have an Arctic Spas tot tub. In fact our tub was purchased by my husband at another hot tub dealer within the city.  Our initial experience with our new tub was not good.  Skin allergies to the chemicals and trouble keeping the tub balanced made it impossible for us to use it.  I became very frustrated with the lack of customer service and knowledge I was receiving for the dealer that our tub was purchased from.

Because of frustration, I went to Arctic Spa. I talked to Chuck and one of his employees.  They were both very informative and helpful even though I did not have one of their hot tubs.  Arctic Spas was able to help us through the difficulties we were having and allowed us to use our rub again.

Chuck and his staff put the joy back into owning a hot tub.  Since then, I have been buying my entire hot tub supplies form Arctic Spas. I have always received friendly helpful service. I have, and will continue to refer anyone I talk to, to Arctic Spas.